Can you ship to X country?
Yes we can. We are able to ship to anywhere except the current war zones. Please mind that shipping fees will be collected after the campaign and may vary depending on the region you are in.
Last updated: June 08, 2023 10:23
When are you expecting to start fulfillment?
We are expecting to start fulfillment around late september 2023 to october 2023. We don’t expect any delays, but will inform you of the circumstances if one occurs.
Last updated: June 08, 2023 10:23
My backer tier has one set of dice. I want to purchase more. How to do that?
You can use dice add-ons to your pledge to add extra dice to your order.
Last updated: June 08, 2023 10:23
Will the free adventure be in the book? What's the extra in Collector's Box?
The free adventure, namely “Those That Seek The Thunder” will be included in the book with all stretch goal additions.
The adventure in the Collector’s Edition box will be only available for that backer tier and will be included in the box itself and will not be a PDF. It will be a standalone printed adventure.
Last updated: June 13, 2023 08:59
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.